Refund & Returns Policy

At MadeInTheShed, every piece is handmade with care and often customized just for you. Because of this, all sales are final. We do not accept returns, exchanges, or cancellations once an order is placed.

Custom Orders & Payments
For custom orders, payment is collected after your final revisions are approved. Once your design is approved and payment is complete, your order will move into production. At this stage, no further changes can be made.

Damaged or Incorrect Items
If your order arrives damaged or if there is an error on our end, please contact us within 7 days of delivery. We’ll work with you quickly to make it right.

We encourage customers to carefully review product descriptions, sizes, and customization details before placing an order. If you have any questions, feel free to reach out before purchasing — we’re happy to help ensure your order is exactly what you want!

Products & Services
All items are handmade, which means slight variations may occur. Colors, textures, and finishes may look different in person than on screen.

Shipping & Delivery

Processing times vary depending on the item and customization. Estimated shipping times will be provided, but delays may occur.

We are not responsible for delays caused by carriers or events outside our control.

Changes to Terms
We may update these terms at any time. Continued use of the site means you accept any changes.

Contact Us
For questions, please reach out.